Dear Ms. Gretchen,Thank you very much for your wonderful 5/5 rating and for sharing your positive feedback about your stay at voco Villach. We are delighted to hear that you enjoyed our great location, friendly staff, clean room, and lovely breakfast.Your kind words mean a lot to our entire team and motivate us to continue delivering a warm and high-quality experience for our guests.We truly hope to welcome you back to voco Villach again in the future.Kind regards,The Management Teamvoco Villach
Dear Mr. Brian,Thank you very much for your kind review and for sharing your impressions of our hotel.We are delighted to hear that you appreciated our modern room design and convenient location next to the convention centre, as well as the comfort of our underground parking.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to voco Villach soon — for another comfortable and enjoyable stay.Warm regards,Your voco Villach Team
Dear Pierre,Thank you for your wonderful review! We are delighted that you enjoyed our central location, modern facilities, and breakfast. It’s great to know that parking and convenience added to your stay.We look forward to welcoming you back to voco Villach soon!Warm regards,The voco Villach Team
Sehr geehrter Herr Dirk,vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem Aufenthalt im voco Villach mitzuteilen. Wir freuen uns, dass Sie die Sauberkeit unserer Zimmer und die Freundlichkeit unseres Teams zu sch?tzen wussten.Es tut uns sehr leid, dass Sie aufgrund von L?rm nicht die erholsamen N?chte genie?en konnten, die wir unseren G?sten bieten m?chten. Ihre Hinweise bezüglich der Lüftung und der Ger?uschbelastung durch die Umgebung nehmen wir sehr ernst und werden diese Punkte prüfen, um die Situation für unsere ruhesuchenden G?ste zu verbessern.Wir hoffen, dass wir Sie bei einem zukünftigen Aufenthalt von unserem vollen Komfort überzeugen dürfen und würden uns freuen, Sie wieder bei uns begrü?en zu dürfen.Mit freundlichen Grü?enIhr voco Villach Team
Dear guest,Thank you for sharing your feedback with us. We are truly sorry to hear that your experience did not meet your expectations.Please accept our sincere apologies for the inconvenience you faced regarding the restaurant reservation. We understand your disappointment and fully agree that clear communication at check-in is essential — especially when it comes to evening dining options for our in-house guests. Your comment has been shared with the relevant team so we can improve this aspect of our service and avoid similar situations in the future.We genuinely hope to have the opportunity to welcome you back and provide you with a much more satisfying stay next time.Kind regards,Your voco Villach Team
Dear Ms. Elisabeth,Thank you so much for your wonderful 10/10 rating and kind words! We’re thrilled to hear you enjoyed our lovely location, delicious breakfast, well-equipped fitness area, and convenient parking. It’s a shame your stay was just a brief stop on your way to Italy — Villach truly is a charming town worth lingering in.Next time, we’d be delighted to welcome you for a longer stay so you can fully soak in all that Villach has to offer.Safe travels and we hope to see you again soon.Best regards,Spela KorbarAssistant General Managervoco Villach
